Areas
bankarske

Raise the service level and complete the legislative requirements in the field of finance and insurance

Dynamic and changing economic and legal environment sets high requirements for services and existing systems in the field of finance and insurance. Our expert team of consultants helps companies raise service levels, improve risk management processes and meet legal requirements. Standardization in these areas reduces risks, increases business efficiency and creates a common language on the global banking, insurance and financial services sector.

The most commonly used standards in these areas are:

ISO 9001:2015 Quality Management System

Regardless of the volume and size of business, ISO 9001 is a standard that recognizes the whole world. Implementation of ISO 9001 can help financial and insurance companies to save money, increase earnings, expand business and increase customer satisfaction. Learn more about ISO 9001 here.

ISO 31000:2009 Risk Management System

The financial services industry is exposed to a variety of risks, such as operational, regulatory, market, supplier and risks from the insurance and the client. ISO 31000 provides comprehensive principles and guidelines and helps the organization to better and more easily analyze and assess risk in business. Learn more about ISO 31000 here.

ISO 22301:2012 Business Continuity System

Financial and insurance companies are the industries most affected by the discontinuation of financial services, and such companies need plans to ensure continuity of business in the event of unforeseen interruptions. Although no situation can be foreseen, with the establishment of ISO 22301, a company shows a firm and stable attitude towards business that is in line with the requirements of a sustainable management system. Read more about ISO 22301 here.

ISO/IEC 27001:2013 Information Security Management

Financial companies are becoming increasingly targeted by criminal groups trying to break through computer software and steal user data. ISO/IEC 27001 provides a risk-based approach that will help financial institutions plan and implement a security information system that delivers an appropriate and affordable level of organizational security. Read more about ISO/IEC 27001 here.

ISO 26000:2010 Guidance on Social Responsibility

Organizations are becoming more aware of the need for socially responsible behavior and the benefits that arise from this. By implementing ISO 26000 standards, financial and insurance companies are starting to take care of society and the environment within which they work with the goal of ensuring healthy ecosystem, social equity and good governance of the organization. Read more about ISO 26000 here.

ISO/IEC 20000-1:2018 Service Management System

ISO/IEC 20000-1:2018 represents industrial unanimity in quality standards for IT services management processes. In order for the company to provide a stable system, it is necessary to provide stable bases, and through the implementation of ISO/IEC 20000-1:2018, high-quality infrastructure services are created, as well as an IT system that will provide the needed level of services required. Read more about ISO/IEC 20000-1:2018 here.